Frequently Asked Questions
Have any questions? Here you'll find answers to our customers' most common questions. And if you don't find what you're looking for, please contact us: our team is always here to help.
All Ob-Jack products are shipped directly from our factory in Italy.
Shipments are handled by reliable and traceable national couriers, with average delivery times of 3-5 business days from order confirmation (unless otherwise specified).
You will receive a confirmation email with a tracking link as soon as your order ships.
For custom or out-of-stock orders, we will contact you with updated lead times.
You have the right to request a return or replacement within 14 days of delivery, as required by current legislation.
Products must be returned intact, unused and in their original packaging .
To start the process, contact us using the contact form or the email address listed on the "Contact Us" page, specifying your order number and the reason for the return.
Our team will guide you step by step.
In case of damaged or non-compliant items, we will provide a free replacement or a full refund .
All Ob-Jack modules are designed for simple and safe installation.
Each notice board requires only two wall plugs , providing a stable and clean hold without invasive interventions.
Fixing takes place via pre-drilled holes on the back of the structure, which allow for precise and invisible alignment.
In just a few minutes you can assemble your composition, even by yourself, with minimal use of tools.
The entire Ob-Jack system is designed to be completely modular : you can combine 300 and 600 display cases , shelves of various lengths (150, 300, 600) and shapes (linear, S or V), creating unique configurations.
All elements share the same drilling standards and proportions , thus ensuring compatibility and aesthetic continuity.
Some Ob-Jack models offer the option of magnetic fastening , an ideal solution for those who wish to frequently change the arrangement of the elements.
Most shelves can be installed either fixed (with traditional hooks) or magnetically , on metal surfaces or on Ob-Jack noticeboards .
The magnetic system is safe and resistant, but it is advisable to always check the capacity of the magnet in relation to the weight of the objects you intend to place on it.